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		<title>A check, a bank, and a cool girl</title>
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		<pubDate>Wed, 07 Sep 2011 18:00:25 +0000</pubDate>
		<dc:creator>Amy</dc:creator>
				<category><![CDATA[Louisiana]]></category>
		<category><![CDATA[Marketing Ideas]]></category>
		<category><![CDATA[Success]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[doing the unexpected]]></category>
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		<description><![CDATA[Don&#8217;t you just love a great customer service experience? As a backdrop to what happened to me recently, let me paint the picture of our summer here. We were in the middle of over 50 days of 100 plus degree temperatures, and absolutely not a drop of rain. Talk about setting some records! The heat [...]]]></description>
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		<title>Smile When You Say That!</title>
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		<pubDate>Fri, 18 Sep 2009 23:22:50 +0000</pubDate>
		<dc:creator>Amy</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[customer service]]></category>

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		<description><![CDATA[Last Friday my husband and I went on a short vacation. We drove to Branson, Missouri, and stayed in a condo on Table Rock Lake. All in all the trip was fine. We wanted to get away from work for a few days and relax. We were completely able to do that. This was our [...]]]></description>
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